PRIVACY POLICY
Privacy Policy
Last updated: 8 October 2026
Who we are
No Survivors provides pest control services for homes and businesses.
The business responsible for your personal information is No Survivors Pest Control, trading as No Survivors.
Website: https://www.nosurvivors.ie
Email: joe@nosurvivors.ie
Information we collect
When you contact us, request a quotation or use our services, we may collect:
- Your name, email address and telephone number.
- Your property address and relevant access instructions.
- Information you provide about a pest problem.
- Correspondence, quotations, service records and relevant photographs.
- Billing and payment information needed to administer our services.
Please only provide personal information that is relevant to your enquiry or the work requested.
Our website hosting and security systems may also process technical information, such as your IP address, browser details and access logs.
How we use your information
We use personal information to:
- Respond to enquiries and prepare quotations.
- Arrange visits and provide pest control services.
- Communicate with you about work requested or completed.
- Manage invoices, payments and business records.
- Protect our website and handle complaints or legal claims.
Our legal bases
We process information where necessary to take steps at your request before entering into a contract, or to fulfil our contract with you.
We also process information to meet legal obligations, including accounting and tax requirements.
Where appropriate, we rely on our legitimate interests in managing our business, keeping systems secure and resolving disputes. We consider your rights and interests when doing so.
If we rely on your consent for a particular use, you can withdraw that consent at any time.
Who we share information with
We may share relevant information with service providers who support our business, such as website hosting, email, IT, accounting and payment providers, and people involved in delivering the services you request.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
We do not sell your personal information.
International transfers
If a service provider processes personal information outside the European Economic Area, we will ensure that an appropriate transfer mechanism applies, such as an adequacy decision or approved contractual safeguards. You can contact us for further information about applicable transfers and safeguards.
How long we keep information
We keep personal information for as long as necessary for the purpose for which it was collected.
We assess retention by considering whether an enquiry remains active, whether information is needed for ongoing services or follow-up work, applicable accounting and tax obligations, and any complaints or potential legal claims.
When information is no longer needed, we delete it securely or anonymise it.
Website features and cookies
Our website does not offer visitor accounts, public comments or a contact form. We do not use Google Analytics, embedded YouTube videos or an embedded Facebook feed.
Cookies or similar technologies may be used by our website infrastructure. Strictly necessary cookies do not require consent. If we introduce non-essential cookies, we will provide information about them and request consent before using them.
Keeping information secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access is limited to those who need it for relevant business purposes.
Your data protection rights
Subject to the conditions and exceptions in data protection law, you have the right to:
- Request access to your personal information.
- Have inaccurate information corrected.
- Request deletion of your information.
- Request restrictions on how information is used.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
These rights apply to personal information held about you, whether or not you have used our website.
To make a request, email joe@nosurvivors.ie. We may need to verify your identity before responding. We normally respond within one month; where a lawful extension is necessary, we will explain why.
Complaints
If you have a concern about how we handle your personal information, please contact us.
You also have the right to complain to Ireland’s Data Protection Commission:
Changes to this policy
We may update this policy to reflect changes in our services or how we process personal information. The latest version will appear on this page with its updated date.